Frequently asked questions
Does tea have caffeine?
Maybe! Green, black, and white tea contain caffeine. The caffeine content varies from 6-55mg in white tea to 40-90mg in black tea. Even though green, black and white teas contain caffeine it's relatively minimal compared to other drinks. A cup of black coffee contains 115-247 mg of caffeine. Herbal and rooibos teas are naturally caffeine free.
Can I decaffeinate tea?
Yes! Steep your loose leaf tea for 1 minute. Discard the tea water and re-steep the same tea for an additional 3-5 minutes. This will reduce the caffeine content up to 70%.
How do I store my tea?
Keep loose leaf tea fresh by storing it in airtight containers (tins, ceramic jars) located in a cool, dark, and dry place, such as a pantry. Avoid storing tea near heat sources like stoves or in direct sunlight, which causes degradation. Properly stored, our high-quality tea typically remains fresh for 6–12 months.
What is the shelf life of loose leaf tea?
Properly stored, our high-quality tea typically remains fresh for 6–12 months.
What if I'm unsatisfied with my tea?
Let us know! While we don't allow returns of opened tea due to health and safety concerns, we don't want you to be unhappy with your purchase. We review every situation individually and will try our best to come to a solution everyone is happy with!